Privacy & Cookies Policy


Znexco Ltd. as Coutik is committed to protecting the privacy of every user. All the information collected will be gathered, stored and managed in accordance to our privacy policy. This statement may change from time to time so please ensure you check this page regularly to ensure you are happy with any changes. Continued use of the site indicates your agreement with this policy.

What we collect

The type of information we will collect about you includes: IP address, cookie identifiers, tracking technologies such as pixels, end-user website activity, name, address, phone number and email address. We do not collect your credit/debit card details. If you use a credit card to purchase from us the credit card details are handled separately by a payment partner Paypal. Additional details such as location, preference and interests may also be collected. 

What we do with the gathered information has a legitimate interest to collect and process information about you for the following reasons:

- To process your order and contact you regarding your order should this be necessary, for example for queries or complaints. Without this we would be unable to deliver your order or contact you should there be any processing or delivery issues.

- To contact you regarding news, products and promotions by email, phone or post

- We collect information about your browsing and buying habits to improve our website, products offered and to provide you with the best possible experience that is relevant to you

- We collect order information if you sign up to our newsletter, which is then passed over to our email marketing provider. When you unsubscribe, this data is removed from our database and we will no longer contact you.

- We may also use your information to contact you to participate in research surveys from time to time.

- When you visit our site, third parties (such as AdRoll and Google Analytics) may place cookies on your browsers for targeted advertising purposes. will store your data for as long as is necessary for the purpose for which it was collected.

When you contact us via our contact form on the website, we also hold this data so we can look back at customer messages.

Security is committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We have taken all reasonable precautions to keep the details of your order and payment secure but unless are negligent, they will not be liable for unauthorized access to information supplied by you.

Provision to third parties

We pass on the information you provide to third parties, if this is necessary for the delivery of the products ordered by you, or services requested. We pass on your details to the mail deliverer to deliver the order to you.

When we provide your information to a third party, we provide, among other things (with an agreement), that your data will not be used for other purposes. We also agree that your data will be deleted as soon as they are no longer needed.

Furthermore, we will not provide the information you provide to other parties, unless this is legally required or permitted. For example, it is possible that the investigation agency will request information from us in the context of fraud investigations. In that case, we are legally obliged to provide this information.

 Third party websites

This statement does not apply to websites of third parties that are connected to our website by means of links. We cannot guarantee that those third party websites handle your personal data in a reliable or secure way. Always read the privacy statement of this website before using the relevant website, for more information about how they handle your data.

Changes to this privacy statement

We may change this privacy statement from time to time. Changes will be published on our website. We never use your details without permission for purposes other than what you gave them for.

It is advisable to consult this privacy statement regularly, so that you are aware of these changes.



In common with many other website and app operators, we use standard technology called 'cookies' on our website. Cookies are small pieces of information that are stored by your browser on your computer's hard drive and they are used to record how you navigate this website on each visit.


We may amend this Cookie Policy at any time without notice. Any changes to our Cookie Policy will be posted on this page and you may also be notified electronically. Please revisit this page from time to time to review any amendments or revisions.

For further, more detailed information on how we use cookies, please refer to our Cookie Policy which you can read below

We use the following cookies on our Sites


These are cookies that are required for the operation of our Sites. They include, for example, cookies that enable you to log into secure areas of our Sites or use a shopping cart.

These cookies do not process personal data as they do not identify you as an individual. If you disable these cookies, you will not be able to utilize the features of the services provided via our Sites.


They allow us to recognize and count the number of visitors and to see how visitors move around our Sites when they are using them. This helps us to improve the way the Sites work, for example, by ensuring that users are finding what they are looking for easily. All data collected by these cookies are aggregated anonymously.


These are used to recognize you when you return to our Sites. This enables us to personalize our content for you, greet you by name and remember your preferences - for example, your choice of language or region.

The data these cookies collect may include personal data that you have provided and disclosed, such as your username or profile. Not allowing these cookies may affect the performance and functionality of the Sites and may restrict access to content on the Sites.


These cookies record your visit to our Sites, the pages you have visited and the links you have followed. We will use this information to make our Sites and the advertising displayed on them more relevant to your interests. We may also share this information with third parties for this purpose.

These cookies usually track Site users via their IP address so may collect some personal data about you.



When visiting our Sites, we will ask for your consent to place cookies on your device. You can change your mind at any time by adjusting your preferences in the preference center.

You can also manage which cookies you would like the Sites to store on your device by updating your browser settings at any time. Each browser allows you to restrict or block cookies in different ways.

Most web browsers have options that allow you to choose what cookies can be placed on your device, and to delete or disable cookies. Note that setting a browser to reject or block cookies may affect and limit your experience when using our Sites or may prevent you from enjoying the full functionality of the Sites. Please refer to the following links (depending on which browser you are using)